Governments should proactively share relevant information in a timely manner, updated on a regular basis.
Publish information across mainstream media, social media channels, and through mediums and languages accessible to segments of the population across the digital divide.
Being honest with people and giving them access to information in way they can consume, in a way that promotes non-discrimination.
Enabling all individuals genuine access to the tools of communication necessary to learn about the public health crisis and the steps necessary to protect themselves and, if they are health-care workers (formally or informally), to care for others.
Governments should designate official spokespersons and data sources in relevant government departments to minimize the likelihood of conflicting messages.
